Body Shop FAQ

What Is A Supplement?

 

Supplements are additional operations or parts necessary to complete the repair of the vehicle that go beyond the original estimate. In some cases, the original estimate is insufficient to perform the repairs. When a vehicle is dropped off for repairs, a second inspection is done to determine if all of the damage was documented for repair. If all damage was found and written on the original estimate, no supplement is needed. However, if some damage was overlooked on the original estimate, a "supplement" is needed to document the necessary operations or parts needed to properly repair the vehicle.

 

If a supplement is required, it may extend the time period needed to repair your vehicle. The supplement will be explained to the customer along with an adjusted pick up date.

What Is Conventional Body Repair?

 

Conventional body repair often replaces the panels on a car or truck and requires painting to match the factory finish. In some cases, hail damage is so severe that conventional body shop methods are necessary to repair certain panels. If there are too many dents or too many large dents, a panel may not be able to be repaired with PDR.


What Is Paintless Dent Repair (PDR)?

 

Paintless Dent Repair is a specialized and meticulous process for returning dents to their original shape without having to paint any part of the vehicle.

 

The main process for PDR requires the technician to push and massage each dent in a very technical and precise manner. To do this, each dent is worked back to its original shape using different metal rods varying in size and shape. The dents are worked from the underside of the metal using access points on each panel. It is a very specialized and meticulous process that requires the finished metal to look like it came from the original factory.

What Does R&I Mean?

 

R&I is an acronym that stands for Remove and Install. When a car starts the repair process, an R&I technician loosens, and sometimes removes, the interior panels and parts to allow access to the underside of the metal panel. When the PDR repairs get completed, this technician replaces the parts and re-installs the interior panels (like the headliner and hood liner). Team Auto Center has a Quality Control Process to ensure that all parts are replaced properly so that your vehicle is returned to you in the same condition as we received it.


Contact

Team Toyota

2014 E 20Th Pl
Directions Scottsbluff, NE 69361

  • Body Shop: (308) 632-2173